Service Description
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
The Service Desk can assist with the following types of hardware requests:
- Installation/setup of existing hardware/equipment (e.g. new or replacement printer, external hard drive)
- Installation/setup of a used desktop at no cost (e.g. for employee, intern, etc.)
- Installation/setup of a peripheral at no cost (e.g. keyboard, mouse, second monitor)
- Installation/setup of a new computer at no cost (full-time employees only)
- Purchase/installation of new hardware/equipment (e.g. computer, iPad, printer)
Available To
Organization Employees
Hardware Options
Desktop Computers
Dell Desktop
- Dell Optiplex computer, monitor, mouse, and keyboard
- Microsoft Windows 10
- 1 year service contract
- Onsite installation and setup
- Data transfer, if necessary
Apple Desktop
- Apple iMac computer, mouse, and keyboard
- Apple macOS 10.12 or newer
- 1 year service contract
- Onsite installation and setup
- Data transfer, if necessary
Laptop Computers
Dell Laptop
- Dell Latitude laptop and AC adapter
- Microsoft Window 10
- 1 year service contract (battery coverage included)
- Onsite installation and setup
- Data transfer, if necessary
Apple Laptop
- Apple Macbook Pro and AC adapter
- Apple macOS 10.12 or newer
- 1 year service contract (battery coverage included)
- Onsite installation and setup
- Data transfer, if necessary
How To Request
Click the Place a Request button and complete the request form.
Service Levels
There is no Service Level Agreement (SLA) associated with this service.